Email

Expert Integration
& Implementation

About Technical Services:

StrongView offers pre-packaged engagements as well as per-job, per-hour technical services that are all designed to ensure your success at every step. From assessment and implementation of your StrongView solution, to training, ad-hoc consulting or custom data integrations, we've got you covered.

Key Benefits:

  • Rapid Onboarding. Our extensive hands-on experience in tactical implementation ensures an accurate and expedited transition.
  • Full-Service Technical Partner. Get as much help as you need, when you need it, across multiple disciplines.
  • Easy to Engage. We offer both custom and packaged engagements to fit any need.

Onboarding

Get up-and-running quickly and effectively

Getting up-and-running on StrongView from a previous ESP is a snap with our full suite of Implementation Services. Each Implementation Services engagement begins with a discovery session to review the customer’s current email marketing practices and apply that knowledge to ensure an effective and expedited implementation. Next, StrongView will proceed with a series of pre-configuration steps, including verifying IPs, DNS, etc. Once the necessary preparation is complete, StrongView's system specialists will install and configure the system, conduct a test mailing and provide a system orientation to get you familiar with using the system.

Capabilities

  • Expedite implementation of your StrongView solution
  • Successfully migrate all processes and assets
  • Ensure adoption of industry best practices
  • Verify proper configuration and operation

CRM Connectors

Transparent, actionable access to CRM data

Proprietary CRM Connectors allow StrongView Message Studio users to target and send enterprise email marketing campaigns using important CRM data from Salesforce.com, SAP, ARM, Omniture and others. Two-way integration enables Message Studio to automatically write real-time mailing information and tracking results (including, opens, clicks and unsubscribes) back into CRM at an individual Lead or Contact level.

Capabilities

StrongView has proved itself to be an excellent technology partner over the last few years, providing tight integration with our technology platform and allowing the mass distribution of messages in a very short timeframe.

Mark Ridley
Director of Technology, reed.co.uk

 

Custom Reporting

Get the data you need, when you need it

All of StrongView's solutions come with a rich set of reports, but there may be occasions when a customized report is needed to get to data that is unique to your business. In those situations, StrongView's technical services team can work closely with you to understand your needs and develop a report that fits your exact requirements. Instead of spending time digging around for important metrics time and time again, Custom Reports enable you to find what you need separated neatly into columns for analysis that will lead to actionable insight.

Capabilities

Training

Learn basic and advanced strategies from StrongView experts

We don't expect you to learn the ropes overnight, which is why we include training as an integral part of the onboarding process. StrongView's Training Services are offered in a variety of formats to help you quickly get up-to-speed with the necessary skills to build, create, and manage email marketing communications through Message Studio. Topics include creating mailing lists, email templates, scheduling a mailing, reporting analysis and administrating Message Studio. From online classes and webinars to on-site training, we arm you with all the knowledge you want and need to be successful in short order.

Capabilities