At StrongView, our goal is to provide highly scalable, feature-rich technology backed by expert services and support to enable you to effectively develop, operate and maintain your email marketing and cross-channel programs. Simply log into Spark or call us at (650) 421-4250 to get the help you need.
StrongView offers two support programs, each tailored to meet the specific business needs of our customers: Platinum and Standard. Our two-tiers feature varying levels of service and support, so that you can receive responsive, expert assistance when you need it most.
Find Answers to Your Support Questions in Spark!
As part of our continued efforts to ensure your success with StrongView email marketing and social media marketing products and services, we are proud to provide access to Spark, our oline customer community.
Spark offers StrongView customers a dynamic environment to easily find answers to their support questions and an opportunity to connect with other users. Now, the Support Portal, Support Forums and Socialize are merged together into an even more vibrant community where the same rich discussions are taking place and access to valuable information is readily available.
In Spark you can:
- Connect and engage with peers and colleagues
- Learn about product features and requirements
- Find answers to day-to-day questions and issues
- Exchange ideas for improving programs
- Gain insight into the latest industry trends and techniques
- Find the latest product documentation
- Submit or find sample API code
- Track existing support cases or submit new ones
To access Spark visit http://spark.strongview.com